FAQs

What are the benefits of using a TC?

Using a transaction coordinator can save you tons of time during your transaction allowing you to focus on sales and not paperwork. Our TCs manage the entire file and timeline so you don’t have to worry about following up for signatures or keeping track of deadlines. They will keep everything on track for you and make sure that you and your seller or buyer always feel informed.

When do you get paid?

Organized TC does not get paid until the close of escrow, with the exception of the $50 non-refundable deposit we ask for on seller transactions. At the close of escrow, we will email you an invoice with instructions on how to complete your payment.

Why is there a $50 non-refundable deposit on listing transactions?

We ask for a $50 non-refundable deposit on listing transactions to help us cover the cost of the various listing management services we provide in addition to our transaction management services all included in the $375 flat fee. The $50 deposit will be applied to your total fee at the close of escrow.

How do I contact my TC?

Your transaction coordinator will reach out to you to begin opening your file. They will request some basic information regarding you and your brokerage, as well as your transaction. Following this initial conversation, you will be able to reach your TC via phone, email, and/or text, whichever is more convenient to you, during our business hours. Business hours are Monday - Friday from 8 am to 5 pm (PST).

What happens if a file cancels?

We understand things happen and a client may wish to cancel a contract. We do not have any cancelation fees. If you are in the process of completing a listing transaction we will keep the $50 non-refundable deposit you made as outlined in our client service agreement.